Terms of Service
Welcome to SprinterKeys.com. These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or using SprinterKeys.com, you agree to abide by these Terms.
1. General Use of the Website
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You must be at least 18 years old or have parental consent to use this website.
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You agree not to misuse the website, including engaging in fraud, unauthorized transactions, or attempting to disrupt our operations.
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All content on this website, including images, text, and branding, is the property of SprinterKeys.com and may not be copied or used without permission.
2. Orders & Payment
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All orders must be placed through our website or an authorized sales channel.
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Payment must be completed at checkout. We accept major credit cards and other listed payment methods.
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Orders are processed based on the vehicle information provided by the customer. The customer is responsible for ensuring that all details submitted are accurate.
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Ownership Verification Required: For all lost key orders, the customer must provide valid documentation proving ownership of the vehicle. Without proper documentation, we cannot provide services. Acceptable proof of ownership includes:
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Vehicle title or registration matching the customer's name
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Government-issued ID
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Proof of insurance matching the customer's name and vehicle
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Any other legally recognized proof of ownership
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Our services depend on the customer providing a module with viable, unaltered data. If the module is damaged, altered, or corrupted in any way that prevents us from successfully completing our programming process, the full service fee is still required and will not be refunded.
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We reserve the right to cancel any order due to suspected fraud, incorrect pricing, or inability to fulfill the request.
3. Returns & Warranty Policy
(See our full Returns & Warranty Policy https://www.sprinterkeys.com/returnspolicy)
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No Refunds: Due to the precise nature of our key programming process, all sales are final once the key has been shipped.
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60-Day Warranty: If a key fails within 60 days of delivery, it may be returned for inspection. If the issue is not due to neglect, water damage, or misuse, we will replace the key at no charge.
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The customer is responsible for return shipping costs, while SprinterKeys.com will cover the shipping of an approved replacement.
4. Liability Disclaimer
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SprinterKeys.com is not responsible for issues caused by pre-existing problems with your vehicle’s immobilizer system, electrical components, or data corruption in the module provided by the customer.
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If the module supplied by the customer is damaged, altered, or contains corrupted data, our service fee is still required, and no refunds will be provided.
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In no event shall SprinterKeys.com be liable for any indirect, incidental, punitive, or consequential damagesarising from the use of our products or services.
5. Intellectual Property Rights
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All trademarks, logos, and content on SprinterKeys.com are owned by us or licensed for use.
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Unauthorized reproduction or distribution of our website’s materials is strictly prohibited.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy [insert link] to understand how we collect, use, and protect your personal information.
7. Dispute Resolution & Governing Law
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Any disputes arising from these Terms will first be attempted to be resolved amicably.
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If a resolution cannot be reached, disputes will be handled through binding arbitration in [your state] under applicable U.S. laws.
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By using this website, you waive the right to participate in class-action lawsuits against SprinterKeys.com.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of SprinterKeys.com after changes are made constitutes acceptance of the updated Terms.
9. Contact Information
If you have questions about these Terms, please contact us at:
📧 support@sprinterkeys.com
📞 417-848-1754
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By using SprinterKeys.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.